October 4, 2020
Case Study – Utilities & Energy
One of Europe’s largest utilities and infrastructure business with revenues in excess of £2.5bn in 2017 employing over 20,000...
TVS SCS Repair Workshops specialises in the repair, refurbishment and remarketing of electronic and electro-mechanical equipment across a range of sector including IT, banking and retail.
We provide spares and repairs supporting IT maintenance companies and manufacturers around the world, including EPOS, printing, thin client, barcoding and computer security software solutions.
We operate four engineering centres of excellence across the UK, which work to both ISO 9001:2008 and WEEE (Waste Electrical and Electronic Equipment) Directives. We also have three similar Repair Workshops in Europe, one in the USA and four in India.
With a capacity to support over a million repairs a year, and an unrivalled ability to support a wide range of technology specialisations, we have become the provider of choice for leading OEMs (original equipment manufacturers), and IT service and support organisations. We repair to component level and configure and refurbishes customer IT assets.
Our engineers have OEM accreditations, and our investment in the latest diagnostic technologies ensures our testing correctly identifies the cause of the fault.
Our comprehensive online workshop management system provides our clients with unique tracking and real-time reporting data providing completed transparency of the status and location of the asset at all times.
Our teams focus on continuous process improvements, and re-engineering enables us to continually improve the quality, service reliability and value we provide to our customers.
You can be confident that we do not offer a one size fits all approach and recognise that to build strong partnerships with our customers, we need to understand their business and work with them to design solutions that consistently meet the service challenges and response targets they are facing.
Alongside our engineering excellence, you’ll find our dedicated procurement and logistics teams provide support for all your planning needs, including Asset Recovery and Project and Deployments.
This closed-loop logistic philosophy ensures our clients avoid costly third-party mark-ups and the lack of ‘service ownership’ that can result in expensive delays or lost or damaged items when using separate third-party transport or storage companies.
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