October 4, 2020
Case Study – Consultancy Services
This Government Department is responsible for the procurement platforms and through-life support of over 600 projects for the Ministry of…
Our Order Management solution provides end-to-end order management, visibility and reporting for customers’ international shipment flows across all transportation modes. Enabled by our global order management visibility and reporting systems, we provide detailed end-to-end process management, as well as handling services at origin and destination as required.
We achieve this high level of visibility and control by embedding your business rules in the shipment process from the issuance of an order to the fulfilment at the destination. In this way, our order management solutions function as an extended international logistics teams for you, driving a cost-effective and efficient supply chain, responsive to your business needs.
Order Management solutions address various aspects of supply chain challenges, delivering benefits by reducing inefficiencies. Through our solution and services, our customers experience better visibility of Purchase Order status from creation to fulfilment and more control over supplies’ shipping process and utilisation of containers.
We also help optimise inventory levels through improving lead times and reducing costs in administration, value-added services at origin and demurrage and detention at the destination:
1) Key features of our Order Management solutions:
2) Origin/ Destination Handling
3) Order Visibility and Reporting
Our global freight forwarding network integrates our e-Connect online track and trace with the CargoWise IT platform. We use this across our entire international business to provide you with seamless 24/7 shipment visibility and live access to your data. With e-Connect, our airfreight customers also enjoy one login to access other aspects of their business, such as warehousing, order management, account management and shipment management information on the desktop website platform.
We also have a mobile app available on iOS and Android, which provides on-the-go visibility on shipment data that matters most to you.
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Order Management solution provides visibility down to PO and line item level whereas, FCL/ LCL services tracks and reports at the shipment level. FCL/LCL services also do not include management services such as management of suppliers, carriers and documents against customer’s business rules.
As the implementation and setup effort for order management solution is quite significant, the supply chain will have to be of a certain size for the solution to deliver worthwhile returns on the effort. We will be delighted to review and discuss the most optimal and customised solution that suits the business. Our focus is on delivering positive value to your business.
When customers are challenged with poor visibility of Purchase Orders, control of shipping process and unreliable lead-times resulting in sub-optimal inventory levels, product unavailability and lost sales/ production stoppages.