October 4, 2020
Case Study – Utilities & Energy
One of Europe’s largest utilities and infrastructure business with revenues in excess of £2.5bn in 2017 employing over 20,000...
TVS SCS Intelligent parcel lockers reduce first and last-mile delivery challenges.
TVS SCS offers a network of 10,000 Intelligent Lockers strategically placed across the UK that provide a secure location to deliver and collect parcels from. This solution provides direct and tangible benefits to your business, reducing the time your engineers spend travelling to collect parts by providing them with local secure 24/7/365 access to the parts they need.
Our Network of intelligent lockers will ensure your engineers are closer to the parts they need. And by utilising our comprehensive distribution services, you can be confident that the right part will arrive on time.
Here are some of the key benefits.
TVS SCS intelligent lockers are located at over 1,000 locations across the UK. Typically they will be within a 10-minute drive away from your engineers home address or workplace location. They are called Intelligent because they track, automatically create an audit and send status SMS and email alerts for every delivery and collection.
This complete transparency of the location and status of your parts is a vital management tool that helps you to improve service levels and minimise lost stock.
Reducing the drive time also has a positive import on the environment enabling you to meet the government emission targets as well as your own.
We offer pre-7am delivery and guarantee access 24/7 so your engineers will have no problem getting hold of the parts to meet their targets.
Our lockers are located at sites that undergo regular health and safety audits, ensuring the safety of your engineer and the parts.
TVS SCS lockers are 1083mm x 964mm, big enough to fits a medium washing machine, however, if you have items that won’t fit into the locker, we can provide you with access to our Network of 250 Pickup Drop off locations or 42 Forward Stock Locations.
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Intelligent lockers sometimes referred to as Smart Lockers are a way for business to provide easy self-service access for e-commerce customers or field service engineers to collect and return pre-order goods or spare parts.
Intelligent Lockers are available in secure locations protected by CCTV. For eCommerce, customer lockers are usually located on or just off the high street, for Field Service Engineers where the lockers need to be slightly bigger there are usually located in and around industrial parks.
Networks of Intelligent lockers are owned and managed by e-commerce, logistics or postal companies. They are increasingly popular as a result of the growth in online shopping and consumers demand that their products should be repaired quickly and at the first visit.
TVS SCS manages a network of over 2,000 Intelligent Lockers across the UK, and this provides direct and tangible benefits to your business, by reducing the time your engineer’s spend travelling to collect parts by providing them with local secure 24/7/365 access to the spare parts they need.
The challenge for any supply chain is simple, to ensure the right products are in the right place at the right time to meet customer demand and provide this service in the most cost-efficient manner.
TVS SCS Smart locker network is designed to give businesses a way of making sure the spare parts their field service engineers need each day are within less than a 15-minute drive of their home and instantly available when they arrive at the locker.
This level of accessibility is significantly higher than the industry average and provide clear commercial advantages in productivity and improved service levels.
The technology within the locker automatically creates an audit of all collections and deliveries, with SMS and email alerts sent to designated stakeholder upon every delivery and collection.
The lockers are 1083mm x 964mm, big enough to fit a medium washing machine, making them ideal for most spare parts.
TVS SCS offer pre 7 am delivery by utilising its national fleet of in-night couriers.