E-commerce & Omnichannel

Increasing internet, smartphone usage and relatively better economic performance are all key drivers of the E-commerce sector. In order to tap into the broader market, the e-commerce industry has also seen an increase in innovation across platforms and ancillary segments such as supply chain and logistics.

E-commerce is fast becoming one of the main end-use verticals for the supply chain and logistics industry. The market has become conducive grounds for testing various business models such as inventory, social networks, aggregator, and e-commerce marketplace models, amongst others. It is expected that the medium and small business e-commerce customers across industries would be the primary growth drivers for the supply chain in the coming years, and the share of e-commerce market will increase from 16% of logistics revenues in 2018 to 28% by 2025.

The explosive growth of e-commerce industry puts companies under pressure to change their logistics processes and approaches to problem-solving while still keeping their eye on profitability. This is true for every e-commerce model: pure-play or omnichannel, direct to consumer or business-to-business.

The growth of Business-to-Consumer (B2C) e-commerce and omnichannel retail leads to more frequent, smaller deliveries and placing new demands on the supply chain. The explosion of B2C e-commerce and omnichannel retail is transforming the service mix towards ground services and is challenging company’s operating models in last-mile delivery and reverse logistics. Furthermore, B2C shipments often generate lower revenue than the average shipment and have higher operating costs.

Apart from the product cost, the e-commerce industry also focuses on immediate availability, multiple options for quick, low-cost delivery, track-and-trace capability, and flexible returns policies.

    Get In Touch

    I would like to receive all TVS SCS communications

    Key Highlights

    • Experience - TVS SCS manage complex B2B & B2C e-commerce supply chains.
    • Competitive services - Warehousing, transportation (First & Last mile), express delivery, reverse logistics, and visibility services offer stable e-commerce supply chain management.
    • Interim storage and Distribution Solutions - offered to combat challenges of complex B2B e-commerce supply chain such as high volumes, low contribution margins, extensive distribution, and increased inventory turnover.
    • Profitability and market share growth - Warehousing and distribution planning is vital in a competitive market.
    • Advanced technology - to ensure supply chain efficiencies.

    Role of Technology

    Technology plays an extensive role in our operations in the E-commerce industry. The Control tower ensures information flow across the supply chain, and this enables us to proactively take countermeasures and remove potential abnormalities in the final service delivery. TVS SCS aims to be a proactive supply chain partner backed by technology enhancers, which aid in the process.

    Why TVS SCS?


    Years Of Excellence In Trading And Technology


    Pivotal Supply Chain Solutions To Top Companies In The World


    Warehouse Space, Labour & Technology Anywhere It’s Needed


    Customised Solutions With AI Integrations And Machine Learning


    There is no limit to the number of SKUs that can be accommodated by TVS SCS. Our capabilities of building catalogues & our in-house industry-wise product categorisation have helped us to easily manage unlimited SKUs.

    TVS SCS has worked in the business for many years, and have dealt with both high-volume and low-volume returns for our clients. We are able to efficiently provide customised solutions to meet our client’s expectations and get the required results.

    Every order that leaves our fulfillment centre is assigned a unique tracking number. This tracking number is shared with clients in order to check the status of their consignment.


    Related Service

    Warehousing, Storage & Distribution

    Material Flow and Warehouse Design

    TVS SCS has proven expertise in designing and implementing optimal…

    Fulfillment Centre

    Let TVS SCS fulfill your supply chain needs.