Seamless integration with customers

To ensure we are positioned to achieve industry leadership in providing digital customer solutions in global supply chains, TVS Supply Chain Solutions has in place the latest technology and systems. Our integrated network improves our efficiency and increases our competitiveness by running common processes and systems.

Like most industries, the global supply chain management business is undergoing a digital transformation. The key to efficiency in logistics is data – and that means mastery of cloud computing together with data analytics and cyber security.

It is the scale and end-to-end integration of the TVS SCS Global Forwarding Solutions (GFS) network, running common processes and systems and leveraging our financial strengths, while drawing on the unmatched local and international experience of our supply chain professionals that allows us to confidently address your challenges.

One integrated network

The GFS network utilises the CargoWise One (CW1) IT platform internationally across our entire business. This enables seamless, real-time visibility into the status of each order and allows management of the total transaction – shipment information, access to specific documents/events, reporting tools at shipment, container, pallet or SKU level – via a common operating platform.

To maintain excellence in our customer relationships, we are using SalesForce as our customer relationship management (CRM) system, in conjunction with our main operating and enterprise resource planning (ERP) system CW1.

e-Connect – 24/7 online platform

e-Connect, created by TVS Supply Chain Solutions, is a 24/7 online platform powered by our global unification of technology platforms and processes.

e-Connect offers 24/7 visibility on your goods and data integrity with all GFS countries running on unified platforms. You only need one login to access warehousing, order management, account management and shipment management information on the desktop website platform. We also offer bespoke reporting of KPIs and financial information.

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