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GROWING WITH OUR CUSTOMERS
We were promoted by the erstwhile TVS & Sons, which had over 100 years of operating history. We commenced operations as ‘TVS Logistics’ in 1995 before being incorporated as a separate company in 2004. Our culture and philosophy of doing business is defined by building trust and putting customers first and continuously improving our offerings. Our business is focused on helping customers achieve their cost and revenue goals by aiming to deliver high levels of productivity, ensure customer experience with efficiency and provide digital-ready platform and innovation driven solutions.
OUR HISTORY FROM A SINGLE MAN'S DREAM TO A BUSINESS CONGLOMERATE
T V Sundaram Iyengar started his entrepreneurial journey in 1911. He wanted to build a business that would create a family of like-minded individuals pursuing only the best in quality and standards. The success of the company is deeply rooted in our founder’s personal belief of commitment to the values of trust and customer service. Although the company was named after the founder, the letters TVS have always stood for Trust, Value, and Service within the company. It was only natural that success and market leadership followed.
Our history at a glance...
Attention to finest detail
When TVS started plying buses, way back in 1912, it not only ensured the journey is smooth for passengers but also ensured the buses start on time and reach the destination on time. Those were the days when other bus operators would wait for a particular number of seats to get filled-in before they start operating their buses. TVS also regularised the system by issuing tickets for the fare they collected, probably for the first time in those days, for travel from point A to point B. To top it all, TVS used to send out a pilot vehicle, fitted with a magnet, that catches all the iron nails on the road. This ensured that TVS buses reach the destination ‘on-time’, every time. TVS buses are so reliable that people set their watches right on seeing the TVS bus pass by their places.
Innovation effort during Wartime
During World war II there was a severe oil shortage all-over-the-world and India was not spared either. But, TVS played its part through innovation where it engineered a Gas plant that could fit inside a car to combat fuel shortage. The plant produced charcoal gas as a substitute for petrol. The gas plant was an instant hit among users with many cars and even trucks attached this Gas plant to their vehicles.
Introduced the concept of test drive
When TVS took the General Motors dealership in 1929, it did not wait for the customers to come to their dealership. Instead, it tried various innovative methods to sell vehicles. Its salesmen were given the task to take the vehicles to Zamindars (rich people) house where they would leave the vehicle with a chauffeur at their house and return with Zamindar’s horse/bullock cart. This would allow the royal families to use the vehicle for a stipulated time. Today, the concept of test drive has become a buzzword in the automobile industry. But TVS used this as USP way back in the 1930s.