Case Study – Retail Banking

This customer is a global leader in consumer transaction technologies, serving over 500,000 customers across 180+ countries. They offer POS and ATM solutions across industries like retail, hospitality, banking, and telecommunications.

TVS SCS manages spare parts provision from 208 global locations, providing in-night operations, PUDO services, in-boot services, warehousing, field engineering, workshop repair, and facilities to support with pre-delivery configurations.

For two decades, TVS SCS has supported their spare parts distribution, ensuring high service levels and timely deliveries. This comprehensive approach enhances operational efficiency, reduces downtime, and supports seamless global service delivery.