Case Study – Electricity Distribution Network Operator

This customer owns and operates the electricity distribution network for their region, delivering power to 2.4 million properties and over 5 million people.

TVS SCS manages the supply of spare parts to 14 depots and multiple contractors, providing a dedicated customer service centre, 365-day warehousing, JIT delivery, efficient returns, high product availability, supplier management, and competitive pricing.

For over a decade, TVS SCS has partnered closely with this customer to transform supply chain operations—introducing automated, integrated IT systems that streamline processes and enhance value. This includes implementing e-procurement portals, stores and van stock management, and resilient systems that drive service efficiency.