February 9, 2015 | News

TVS helps Isuzu UK win Gold Award

TVS are delighted to hear that Isuzu Trucks UK have been awarded the ‘Aftersales Distributor of the Year – Gold Award for 2014′ by their HQ in Japan.  The award was presented to the Head of Isuzu UK Aftersales at a Conference in Budapest.  This prestigious accolade recognises outstanding levels of service achievement and compares the performance of the UK operation with 17 other European facilities.  The business aspects, assessed by Isuzu Japan, included:

  • Stock Control Management and Parts Availability
  • Marketing and Market Intelligence
  • Warranty Processing
  • Technical Support
  • Dealer Standards

The UK operation scored the highest of all 17 European teams at 92/100.  Having held the Silver award for the last 2 years, the Isuzu UK Team were understandably delighted to have reached the top this year.  Isuzu UK sent a note to TVS praising us for our efforts in helping achieve this accolade, saying ‘The TVS Team need to be included in the congratulations. You’re seen as an extension of the Aftersales Department at Isuzu Truck UK, so many thanks and well done to the team at TVS’

POSTED ON February 9, 2015