Offering deskside support services as an integrated resource.

TVS Supply Chain Solutions can provide deskside support engineers as an integrated resource within
your IT support team.  These engineers are usually based on a single site or shared across a number
of nearby locations. The work includes installing, diagnosing, repairing, maintaining, and upgrading
all hardware and equipment (including but not limited to PC, terminals, printers and scanners) The
resource will also troubleshoot problem areas (in person, by telephone, or via remote access) in a
timely and accurate fashion, and provide end-user assistance where required.

Our engineers have a wide and varied experience across a range of equipment and solutions and are
backed by our in house technical support team. All deskside support engineers go through a rigorous
pre-employment screening process and are CRB/DBS checked.

We can also cross train and accredit nearby field engineers so they are familiar with the customers site and working practices. They are then available as a backfill resource to seamlessly cover holidays and sickness.


  • Trained and inducted to the customers site
  • Provision of “IT service bars”
  • Vetted and PES screened
  • With or without backfill to cover holidays and sickness

    Connect With Us

    I would like to receive all TVS SCS communications


    spain  excellence

    Years Of Excellence In Trading And Technology

    spain top companies

    Pivotal Supply Chain Solutions To Top Companies In The World

    spain  warehouse

    Warehouse Space, Labour & Technology Anywhere It’s Needed

    spain  integrations

    Customised Solutions With AI Integrations And Machine Learning

    Related services

    Body Shop & Agency

    TVS Supply Chain Solutions provide body shop field services across…

    IMAC Services

    IMAC projects, moving or changing your IT equipment, can be…

    Closed Loop Break Fix

    Closed-loop break fix and repair services from TVS Supply Chain…