Closed Loop Break Fix

Closed-loop break fix and repair services from TVS Supply Chain Solutions provides a system to
complement your reverse logistics process. With a fully trained, specialist workforce, we can help
with a huge range of repair process for parts or products, including a returns courier service.

We’re here when you need us

Returns management is key to competing in any market and our system provides an important
service for many of our customers.

TVS Supply Chain Solutions have a team dedicated to closed loop supply chain and reverse logistics
including break fix services.

The reverse logistics network includes the return of a defective product, testing the product,
dismantling, repairing, recycling or disposing of the product. We make your returns system as simple as possible, fuss-free and reliable.

Whether you need a break fix service on your engineer’s parts, or are looking for a solution for your eCommerce business, TVS SCS can help.

Break Fix for Reverse Logistics

To complement any reverse logistics process, TVS Supply Chain Solutions operates a dedicated repair and refurbishment centre manned by a fully trained workforce. This team is tasked with vetting, testing and repairing many spare parts as they are returned from the field and so helps customers extend the life of their core business assets.

In addition, we have multiple collection and return trunking links in place throughout Spain and
across Europe, with a number of repair vendors for a wide range of customers and equipment
through our break fix service.

Warranty management is also offered where available therefore shortening repair times and further
lowering costs.