Enhance your Career with
TVS Supply Chain Solutions

Job Overview

Role Purpose

The Supply Chain Assistant provides administrative and operational support to the Supply Chain team, ensuring the efficient flow of information, materials, and documentation across the procurement, warehouse, and customer service functions. The role requires strong organisational skills, attention to detail, and the ability to communicate effectively with both internal teams and external suppliers and customers.

Job Responsibilities

Key Responsibilities

• Manage and respond to customer and supplier mailbox enquiries, ensuring timely and professional communication.
• Investigate and resolve invoice queries by liaising with suppliers, finance, and internal stakeholders.
• Expedite outstanding purchase orders by monitoring open orders, following up with suppliers, and updating delivery schedules.
• Liaise with the warehouse team to ensure goods are receipted accurately and promptly within the ERP system.
• Perform accurate data entry and maintain supply chain system information.
• Prepare, process, and maintain delivery paperwork, including proof of delivery, goods receipt documentation, and shipping records.
• Document and maintain supply chain processes, procedures, and work instructions to support continuous improvement and compliance.
• Carry out general administrative duties, including filing, reporting, document management, and maintaining accurate records.

Qualifications and Skills

Key Skills and Experience

• Strong organisational and time management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office applications, particularly Excel, Outlook, and Word.
• Experience using ERP or procurement systems is desirable.
• Ability to work collaboratively with suppliers, customers, warehouse, and internal teams.
• Proactive approach to problem-solving and continuous improvement.

Personal Attributes

• Customer-focused with a professional and positive attitude.
• Reliable, organised, and able to work independently.
• Strong team player with excellent interpersonal skills.
• Adaptable and able to work in a fast-paced environment.
• Committed to maintaining high standards of accuracy and service.

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include :

• Competitive Salary
• Pension scheme with up to 6% employer matched contributions
• Life assurance
• 25 days holiday + 8 statutory bank holidays
• Holiday buy-back scheme (5 additional days available)
• Salary sacrifice car scheme – A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
• Established hybrid working structure
• Enhanced maternity and paternity leave
• Employee Assistance Programme supporting wellness with immediate access for you and your family to:
  1. Virtual GP consultations and second opinions
  2. Mental health support and counselling
  3. Online physiotherapy
  4. Access to CONNECTPlus long-term health condition support
  5. Wellbeing and healthy living support
• Cycle to work scheme
• Professional Membership and Study Sponsorship
• Quarterly employee recognition awards
• Employee referral scheme with financial reward
• Benefits hub with employee retail discounts
• Discounted eye test vouchers

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

Security Clearance Requirement

Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.