Dennis Eagle extends its 14 year Aftermarket Services Agreement with TVS SCS
TVS SCS is delighted to announce an extension to the 14 year aftermarket services agreement we have with the UK’s largest Refuse Collection Vehicle manufacturer, Dennis Eagle.
Over the past 14 years Dennis Eagle has established itself as the market leader for the design and manufacture of pioneering refuse collection vehicles. The vehicles are fully tailored to the needs of their clients and supported by a world-class, aftermarket service, supplying both genuine spare parts and providing customers with comprehensive service and repair solutions.
Improvement initiatives and industry leading customer service
Through TVS SCS’ aftermarket capabilities, we have supported Dennis Eagle’s success with the range of services provided to them including;
Purchasing and storage of parts
Next day delivery
TVS’ in-house demand planning and forecasting system – this has raised parts availability to the highest levels in the sector
Technical publications and an electronic parts catalogue
The electronic parts catalogue allows customers to accurately identify parts diagrammatically and based on their vehicle specification, identity and price, before placing an order.
Dennis Eagle and TVS SCS are aligned in their aim to provide industry leading customer service through continuous improvement initiatives and innovation.
Martin Warington, Sales & Commercial Director here at TVS SCS commented, ‘this is great news for both parties and builds on a unique 14 year relationship based on trust, integrity and working in close partnership’.
Geoff Rigg, Aftermarket Director at Dennis Eagle added, ‘Dennis Eagle is well known for its sector leading parts support and TVS SCS play a vital role with achieving this performance.”
TVS SCS at Automechanika
If you would like to speak to a member of the Automotive team please contact [email protected]. Alternatively, you will find the TVS SCS automotive team on stand E650 at Automechanika Birmingham this June.
POSTED ON February 22, 2017