Job Overview

To understand, validate and capture business change requests and new project requirements, working alongside the internal or external customer

Job Responsibilities

• Business process analysis culminating in agreed business requirements definition, including development/amendment of business process workflows and documentation
• Baselining requirements with the customer to mitigate project/change scope creep
• Communicate requirements clearly and concisely to senior internal stakeholders
• Identify impacted stakeholders required to support new projects and change requests
• Working with business subject matter experts (SMEs) to understand current business processes
• Developing standardised requirement documentation to handover to project managers and solution design architects
• Provide process and operational support documentation
• Deliver project activities in line with agreed time scales, ensuring any changes to approved timing are formally agreed with Manager/Project Leader and Business Owners.
• Provide advice and guidance to users to exploit current systems capability and business processes

Qualifications and Skills

• Outstanding Interpersonal skills (written and oral communication)
• Diligent and thorough, ensuring new project and change requests follow the correct procedure
• Self starter, able to proactively prioritise and work on activities with minimal supervision
• Understanding of supply chain business processes
• Problem solving and analytical
• Able to deliver to agreed timescales
• Able to work as part of a team, supporting and challenging colleagues

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

• Competitive Salary and pension scheme with life assurance
• 25 Days Holiday (plus 8 statutory Bank Holidays)
• Holiday buy-back scheme (5 days)
• Employee Assistance Programme supporting wellness with immediate access to:
  1. GP consultation and second opinions
  2. Mental health support
  3. Financial and Legal support
  4. Wellbeing and healthy living support
• Employee referral scheme with financial reward
• Professional Membership and Study Sponsorship
• Pass scheme (£100 to undertake training of your choice)
• Subsidised canteen

 

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.