Job Overview

To understand, validate and capture business change requests and new project requirements, working alongside the internal or external customer

Job Responsibilities

Business process analysis culminating in agreed business requirements definition, including development/amendment of business process workflows and documentation

Baselining requirements with the customer to mitigate project/change scope creep

Communicate requirements clearly and concisely to senior internal stakeholders

Identify impacted stakeholders required to support new projects and change requests

Working with business subject matter experts (SMEs) to understand current business processes

Developing standardised requirement documentation to handover to project managers and solution design architects

Provide process and operational support documentation

Deliver project activities in line with agreed time scales, ensuring any changes to approved timing are formally agreed with Manager/Project Leader and Business Owners.

Provide advice and guidance to users to exploit current systems capability and business processes

There is an expectation that you will be travelling around the UK as a normal part of your role.

Qualifications and Skills

Outstanding Interpersonal skills (written and oral communication)

Diligent and thorough, ensuring new project and change requests follow the correct procedure

Self starter, able to proactively prioritise and work on activities with minimal supervision

Understanding of supply chain business processes

Problem solving and analytical

Able to deliver to agreed timescales

Able to work as part of a team, supporting and challenging colleagues

Additionally, minimum 2 years experience, ideally in a supply chain organisation