One of Europe’s largest utilities and infrastructure businesses with revenues in excess of £2.5bn in 2017 employing over 20,000 people throughout the UK and Ireland. Providing services within infrastructure support services within Telecoms, Gas, Electricity, Rail, MOJ both in the UK and internationally. TVS have worked closely with this business for over 12 months to create a true value added partnership.

As a result of the prolonged roll out of smart meters SMETs1 and with a further 3.1m smart meters due to be installed by 2021 the customer had several key challenges when TVS were first introduced late 2016. The main challenges were low productivity and efficiency. Lack of a stock control system and zero visibility of the supply chain.  In addition to this there were financial pressures from the end client and a number of cost control programmes were to be introduced all whilst maintaining stringent MAMCoP process and procedures.

THE TVS SOLUTION

  • Tailored solution to fit exact customer requirements
  • Provision of a future proof service offering
  • Innovative technology simple and easy to use
  • Bespoke MAMCoP solution
  • Mobile stock management application deployed
  • Provision of data analytics and reporting suite

CUSTOMER BENEFITS

    Stock reduction by 30%
    Cost Per install reduced by circa 30%
    Average engineer efficiency increase by 25%
    Stock visibility
    Fully MAMCoP compliant service
    Zero penalties for stock KPI
    Increase in employee engagement and reduction in staff turnover